General terms of cooperation & sales
Personal data protection
In accordance with the relevant legislation on the protection of personal data – Greek Law 2472/1997 and the relevant amendments, our company guarantees the security of your personal data. The browsing in our online store (e-shop) is carried out without requesting any of your personal information. The information requested is only in case you want to make a purchase of a product in order to be used for the issuance of documents and shipping and receiving location information.We would also like to emphasize that the data is to be used exclusively by our company and will NOT be provided to third parties. You have the possibility at any time to give an order to change or delete your data.
Cancellation of an order
If you receive your order even though you have cancelled it, do not take the products out of their packaging and let us know as soon as possible.
The products should be in their original packaging and in excellent condition.
We recommend you to check, at the time of receipt your order, the condition of the products and the intactness of their packaging, in order to detect any obvious defects e.g. broken goods, wrong type, incomplete parts.
The return of products is at your own charge and responsibility. In case of loss of the products during their return, we are not responsible. For any questions please contact us at +30 2310 780770
If any of the products you received has a manufacturing defect, please inform us by phone at +30 2310 780770 to arrange the return procedure. In case the damage or defect is due to a manufacturing error, we will undertake the immediate replacement of the product. If the damage is due to improper use, the product will be returned to you.
The terms and conditions of the transactions apply as presented on our company’s website. Any change is effective from the moment it is announced.
For any discrepancy, the courts of Thessaloniki are competent.